Quiz : Telephone Communication
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Question 1 of 5
1. Question
Chinese people may prefer a private telephone conversation due to which of the following cultural considerations?
CorrectIncorrectHint
Risk avoidance, Face & Hierarchy are all important Chinese cultural considerations.
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Question 2 of 5
2. Question
For a long-distance multi-person discussion ___________ is probably the most effective method.
CorrectIncorrectHint
For a long-distance multi-person discussion video conference is probably the most effective method.
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Question 3 of 5
3. Question
At the end of a call with a Chinese person you should…
CorrectIncorrectHint
If possible it is best to ask them to summarize the key points and actions to be taken.
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Question 4 of 5
4. Question
When Chinese people say ‘Wei!’ while communicating on the telephone, it means:
CorrectIncorrectHint
When Chinese people say ‘Wei!’ while communicating on the telephone, it means ‘Hello’, ‘can you hear me?’ as well as ‘are you still there?’
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Question 5 of 5
5. Question
To start the telephone conversation with a Chinese person off on the best foot you should:
CorrectIncorrectHint
To start the telephone conversation with a Chinese person off on the best foot, particularly if they may not be expecting your call, you should Introduce yourself including: where you are calling from, what organisation you are representing, and possibly your role in the organisation as well.