Hosting is very important in Chinese culture and there are various protocols & societal norms involved surrounding it. Getting hosting right can greatly improve relationships & outcomes, but getting it wrong can negatively effect their willingness to work with you. This video quickly & clearly explains what to consider when planning to host Chinese, how …
There are over 90 dialects, the official language of China is ‘PuTongHua’ – more commonly known in the west as Mandarin and is the standard language of government, education and business. This video quickly and clearly explains spoken and written Chinese, how Chinese words and sentences are structured and how to use PinYin – which …
Knowing how to say a few key phrases in Chinese will not only help you communicate & get things done, but is an important signal that Chinese people will notice & appreciate. This video quickly & clearly provides you with some basic phrases including greetings, rapport building, food and money. Duration: 4 minutes 58 secondsKey …
Effective translation or interpretation is not just directly converting individual words and sentences into Chinese text or speech, but includes ensuring the correct messages are received by the intended audience. Using translators and interpreters effectively with Chinese requires some knowledge, preparation and skills for good outcomes. This video quickly and clearly explains how localizing translation tone, …
Telephone communication with Chinese can be challenging with no visual cues and Chinese people often being more familiar and comfortable with written rather than spoken English. Conversely immediacy, tone of voice and willingness to share more information in this undocumented format mean that this often necessary channel can be very beneficial if you know how …
This video quickly & clearly explains the norms and considerations in written communications with Chinese, specific challenges involved and how to overcome or mitigate them, how best to structure communication and ideas for making your communication clearer to ensure messages are conveyed and received for the best understanding and outcomes. Video Duration : 4 minutes …
Effective spoken communication is not just about understanding the words in a language, it encompasses adapting your content and style to the audience to promote the free-flow of information, ideas, questions and answers. To do this with Chinese people you need to know their communication expectations, how they structure a conversation – which is different …
Negotiation tactics often used by Chinese may be different from western experiences. The ‘rules’ that your society places on negotiation behaviour may not interest your Chinese counterpart, decision influencers and motivations may be different form what you are used to and signing a contract is not necessarily the end of negotiations. This video quickly and …
Chinese society places a lot of emphasis on hierarchy & status and you will be judged not only for your position, role, behaviour, communication & knowledge of protocols & norms, but also on how you present yourself. This video quickly & clearly explains Chinese business expectations on personal appearance and clothing, business cards, materials and …
In a hierarchical society such as China how you are judged, and therefore treated, is impacted by cues provided in appearance, manner, communication, behaviours and following protocols. If you don’t know, use and follow these social norms, you will find it difficult to be taken seriously, trusted and get things done. This video quickly and …
Chinese meeting protocol is different from in the west and there are many areas to consider including; How many people will they bring, what is their view on punctuality, matching ranks, where to sit, introductions, expected meeting structure, suitable small talk, lead up to the main topics, refreshments, interpreters summing up and following up, what happens …
